What are my shipping options?

The delivery of products is performed by a courier service selected by L.C.A., which offers a shipment tracking service.

The orders are processed within 2/3 days of purchase. The orders placed on weekends or holidays will be processed and shipped the next available business day.

Shipping fees

Shipping costs (and any customs duties, if any) are exclusively charged to the Customer, as shown in the table below.

Timing

Orders are shipped and delivered to a valid address on business days only (Monday – Friday, excluding major holidays).

Deliveries are made, from the date of the order confirmation

In the event of non-receipt of the goods within seven working, please contact Customer Services at info@cliven-italy.com.

 For any information, you can contact our Customer Service by sending an e-mail to info@cliven.com .

Condition of Sale

As these are cosmetic products, returns and refunds will not be accepted for reasons of hygiene and health protection.

Once the order confirmation email has been received, it is no longer possible to cancel the order.

L.c.a. cannot be held responsible in any way for damage, theft or loss occurring during shipment.